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Questions about the app, help with your first list, or a price for a bigger team. Pick whichever is easiest.

01 · Common questions

Before you write.

When do you reply?

Within one working day, usually much sooner on WhatsApp during Indian working hours. Trial and setup questions are answered first.

Can you help me import my list?

Yes. Send the Excel or CSV over WhatsApp or email and we will map the columns with you on a short call, or do it for you on a shared screen.

What are the support hours?

Indian working hours, Monday to Saturday, on +91 73750 92569 by call or WhatsApp. Messages sent outside those hours are answered first thing the next working day.

Is support in Hindi as well as English?

Yes. Call or write in whichever is easier; setup calls with callers usually run in Hindi and calls with managers in English or a mix.

Can I get a quote for a large team in writing?

Yes. Tell us the number of users and the billing period on WhatsApp and a quotation with GST comes back the same working day.

Where is the office?

Telecalling Software, 11/346, Mukta Prasad, Bikaner 334004, Rajasthan, India. Support runs by phone and WhatsApp; visits are by appointment.

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Updated on · Facts checked September 2026

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