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Telecalling software for car dealership · enquiry to delivery to service

A CarDekho enquiry called the next morning has already taken a test drive at the dealership across the highway.With Telecalling Software, the telecalling software for car dealership sales and service teams, every enquiry is called the same hour, the test drive is a stage, and the first service reminder rings before the customer forgets.

Telecalling Software is telecalling software for car dealerships, two-wheeler showrooms and used-car outlets: enquiries from CarDekho, CarWale and the manufacturer's portal, walk-ins, exchange leads and referrals, handled by a tele-sales team calling from their own phones; and after delivery, service reminders, insurance renewals and extended-warranty calls from the same app. Each customer is a record with model, variant, finance, exchange and delivery date; quotations and test-drive confirmations go out on WhatsApp; the service due date rings the service advisor; and the sales manager sees test drives, bookings and deliveries per executive, per model and per source.

  • Telecalling software for car dealership
  • Car dealer CRM with dialer
  • Test drive follow-up app
  • Automobile telecalling app
  • Service reminder calling software
  • Two-wheeler showroom lead app

3 days free, no card₹159 per user per month after

Telecalling Software for car dealerships: the caller's queue on an Android phone

What does telecalling software for car dealerships do?

Telecalling software for car dealerships dials portal, walk-in and exchange enquiries within the hour, keeps model, variant, budget, finance and exchange car as fields, moves each enquiry through Test drive booked, Quotation sent, Finance in process, Booked and Delivered, sends quotations on WhatsApp, and rings the service advisor when a car's first service or insurance renewal is due. Telecalling Software does this from each caller's own SIM, with a dashboard per model and source for the sales manager.

01 · Built for car dealershipsSix things that fit
02 · A day in the teamThree moments
  1. 10:00, the portal leads

    Twenty-two overnight enquiries from CarDekho and the OEM portal are split across three tele-callers. A session dials them; the two-tap sheet records model, budget and whether there is an exchange car.

    10:00, the portal leads: Twenty-two overnight enquiries from CarDekho and the OEM portal are split across three tele-callers. A session dials them; the two-tap sheet records model, budget and whether there is an exchange car.
  2. 2:30, a test drive is booked

    A customer wants the top variant on Saturday. The stage moves to Test drive booked, the time and the showroom map go out on WhatsApp, and a reminder is set for Friday evening to reconfirm.

    2:30, a test drive is booked: A customer wants the top variant on Saturday. The stage moves to Test drive booked, the time and the showroom map go out on WhatsApp, and a reminder is set for Friday evening to reconfirm.
  3. 4:00, service due next week

    The service desk works through the reminders that fired today: first services and insurance renewals for cars delivered a year ago. Each call starts from the reminder with the car and the delivery date on screen.

    4:00, service due next week: The service desk works through the reminders that fired today: first services and insurance renewals for cars delivered a year ago. Each call starts from the reminder with the car and the delivery date on screen.
03 · A worked example

A two-showroom dealership in Lucknow

A composite of teams we have set up, with the numbers rounded. Names of businesses are left out on purpose.

A passenger-car dealership in Lucknow runs two showrooms with six tele-callers, twelve sales executives and a service desk of three. Enquiries come from CarDekho, CarWale, the manufacturer's lead portal, walk-ins, exchange evaluations and referrals, about 90 a day in a launch month and 50 otherwise.

Before Telecalling Software, portal leads were downloaded at 6 pm and distributed the next morning on WhatsApp, so a Saturday enquiry reached a caller on Monday. Test drives were tracked in a register at each showroom, and service reminders came from the OEM system as a printout the service desk called when it could. With the portal exports connected as lead sources and each showroom set up as a branch, an enquiry now reaches a tele-caller within minutes and is called inside the hour.

Each call ends with a stage and the fields a dealership sale turns on: model, variant, budget, exchange and finance. Quotations go out on WhatsApp from the call screen, and the sales executive assigned to the test drive sees the whole history when the customer arrives. Delivered cars move to the client tab with the first-service and insurance dates as reminders.

The sales manager compares test drives and bookings per portal, which showed one portal producing enquiries at a third of the booking rate of the OEM portal, and the service desk's reminder calls lifted first-service returns without a single printout.

The objection we hear most

“Our DMS already tracks enquiries. Why another system?”

The DMS lives on a desk in the showroom; the tele-caller lives on a phone. Telecalling Software is the phone app, so the record fills in as calls happen and nobody re-enters them at the end of the day. Export from the DMS into the app as a sheet, or post new enquiries to the API, and keep the DMS as the system of record for bookings and stock.

What these teams used before

Dealership tele-teams usually arrive from portal lead panels checked once a day, a WhatsApp group per showroom, a test-drive register, and an OEM DMS that tracks bookings well and phone calls not at all.

Why a telecalling CRM beats the sheet
04 · PricingPer user, nothing per lead

How much does telecalling software for car dealerships cost?

The same one plan as every other team: ₹159 per user per month yearly or ₹249 on three months, GST extra, unlimited leads and calls, every feature on this page included.

Yearly · 36% less than 3 months

One plan, paid yearly

Everything in the app and the web dashboard, for every user.

₹159per user per month
India · INR₹1,908 per user per year
Outside India · USD$29 per user per year
Start the free trial
  • The Android app: business dialer, auto dialer, leads, reminders, WhatsApp
  • The web dashboard: leads, clients and live team reports in any browser
  • Team features: assign leads, per-user permissions, per-caller reports
  • One user or a thousand. The price is simply per user.
  • Active the moment payment goes through
3 months

The same plan, three months at a time

Nothing left out. A shorter commitment at a higher monthly rate.

₹249per user per month
India · INR₹747 per user per 3 months
Outside India · USD$12 per user per 3 months
Start with 3 months
  • The Android app: business dialer, auto dialer, leads, reminders, WhatsApp
  • The web dashboard: leads, clients and live team reports in any browser
  • Team features: assign leads, per-user permissions, per-caller reports
  • One user or a thousand. The price is simply per user.
  • Active the moment payment goes through

Per user. GST extra. Invoice with your GSTIN on every payment.

Pay by UPI, card or netbanking through Razorpay.

05 · Questions

Asked by car dealerships teams.

Can CarDekho, CarWale and OEM portal leads come in automatically?

Yes. Export or route each portal into a Google Sheet, or post to the API where the portal allows, and every new enquiry becomes an assigned lead within minutes, tagged with the portal and the model.

How are test drives tracked?

As stages: Test drive booked and Test drive done, set from the call screen, with the executive assigned and a reminder to reconfirm the day before. The dashboard counts them per executive and per model.

Can the service desk use the same app for reminders?

Yes. A delivered car is a client record with the first-service date, the insurance expiry and the extended-warranty date as repeating reminders. The service advisor is a user with their own queue.

Can I send the on-road quotation on WhatsApp?

Yes. Attach the quotation PDF to a template and send it from the call screen in one tap, or automatically when the stage turns Quotation sent with a WhatsApp Business API.

Can two showrooms be run separately?

Yes. Set each showroom up as a branch with its own tele-callers and executives, or use a showroom field on every lead, and filter the dashboard by it. Attendance with a selfie works per branch too.

Does it work for a two-wheeler or used-car showroom?

Yes. The stages and fields are yours to name: replace variant with trim, add odometer and year for used cars, and use the same reminders for service and insurance.

Does it record calls for the OEM audit?

No. Current Android versions do not allow third-party apps to record calls. Telecalling Software logs who called, when, for how long, the stage and the note, and every WhatsApp message sent, which is exportable per lead for an audit.

What does it cost for a dealership?

₹159 per user per month on the yearly plan, GST extra, every feature included, unlimited leads. Six tele-callers, three service advisors and a manager is ten users. The first 3 days are free.

The features behind this page

Your next chapter₹159 per user per month on yearly · every feature included

Bring your car dealerships list.
Leave with it called.

Twenty minutes on a shared screen with one of your real enquiry sheets. Free for 3 days, no card.

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Updated on · Facts checked September 2026

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