Telecalling Software vs TeleCRM · figures checked 10 September 2026
Two telecalling CRMs, one honest table.With Telecalling Software in the first column and TeleCRM in the second, every figure is published and dated, and the rows where TeleCRM is ahead stay in.
TeleCRM is one of the established telecalling CRMs in India and a fair product to compare against. This page puts Telecalling Software and TeleCRM side by side on price, billing period, add-ons, trial, platforms, WhatsApp, team features and languages, using only what each vendor publishes. Where TeleCRM's pages did not state something, the row says so rather than guessing. Read the table, then the six feature areas, then the seat-count maths for the size of team you actually have.
- Telecalling Software vs TeleCRM
- TeleCRM alternative
- TeleCRM pricing comparison
- TeleCRM vs telecalling CRM
- Cheaper than TeleCRM
- TeleCRM competitors India
How does Telecalling Software compare with TeleCRM?
Telecalling Software and TeleCRM are both Indian telecalling CRMs sold per user. On 10 September 2026, TeleCRM's pricing page showed ₹799 per user per month on annual billing with paid add-ons for chat sync and WhatsApp API setup; Telecalling Software is ₹159 per user per month yearly with every feature included and no add-ons. TeleCRM lists an iPhone app; Telecalling Software is Android and web.
- Price per user, yearly billingTelecalling Software: ₹159 per monthTeleCRM: ₹799 per month
- Price per user, quarterly billingTelecalling Software: ₹249 per monthTeleCRM: ₹1,099 per month
- Outside IndiaTelecalling Software: $29 per user per year, $12 per user per 3 monthsTeleCRM: $19 yearly, $29 quarterly, per user per month
- Add-onsTelecalling Software: None. WhatsApp API connection and chat are included.TeleCRM: Chat Sync ₹200 per user per month; WhatsApp API setup ₹1,999
- Plans and tiersTelecalling Software: One plan, every featureTeleCRM: One published plan plus add-ons
- Free trialTelecalling Software: 3 days, every feature, no cardTeleCRM: Not stated on the pages we checked
- Caller appTelecalling Software: Android (Android 8 or newer); web dashboard on any deviceTeleCRM: Android and iPhone
- How you startTelecalling Software: Install and start the trial, or book a demoTeleCRM: Request a demo
- Calls from the caller's own SIMTelecalling Software: Yes; the app is the phone appTeleCRM: Yes, per its site
- Auto dialerTelecalling Software: Yes, any list, with the outcome sheet between callsTeleCRM: Not stated on the pages we checked
- WhatsAppTelecalling Software: Automatic messages after calls and status changes, bulk sends, live chat; API optional and includedTeleCRM: WhatsApp communication on the platform; API setup is a paid add-on
- Lead sourcesTelecalling Software: Google Sheet or REST API, so ad forms and portals flow in; Excel, CSV, JSON filesTeleCRM: Facebook, IndiaMART, Google Ads and WhatsApp named as lead sources
- Team dashboardTelecalling Software: Calls, connects, talk time, outcomes and follow-ups per caller; permissions; transfers with historyTeleCRM: Yes, per its site
- Call recordingTelecalling Software: No (Android restriction)TeleCRM: Not stated on the pages we checked
- Languages in the appTelecalling Software: 40TeleCRM: Not stated on the pages we checked
- AttendanceTelecalling Software: Live selfie inside a branch radiusTeleCRM: Not stated on the pages we checked
TeleCRM figures are from its website and pricing page as read on that date, GST extra where the page said so. Telecalling Software figures are current. Both vendors can change prices; the date is here so you know how fresh the table is.
Calling
Telecalling SoftwareTelecalling Software becomes the phone app, so the lead record shows on incoming calls as well as on calls the app placed. The auto dialer works through any list from the caller's SIM, with a two-tap outcome sheet between calls and a session count that survives a break.
TeleCRMTeleCRM describes phone calls managed on its platform alongside leads and meetings, with calling from the caller's phone. Whether it acts as the phone app and whether it auto-dials a list were not stated on the pages we checked.
Leads and pipeline
Telecalling SoftwareStages you name, fields you add, notes tied to the number that reappear on the next call, and a source tag on every lead. A won lead becomes a client with a package and a renewal date.
TeleCRMTeleCRM positions lead management, customisation and analytics as core, with named lead sources such as Facebook, IndiaMART and Google Ads. Its pipeline and field options are configurable per its site; the specifics were not published in enough detail to compare row by row.
WhatsApp
Telecalling SoftwareA message per call type and per lead status, sent by itself through a WhatsApp Business API or opened ready to send without one. Bulk sends to any list, live chat beside the call history, and every automatic message logged. Connecting an API is included.
TeleCRMTeleCRM includes WhatsApp communication on its platform and sells WhatsApp API setup as a one-time add-on and chat sync as a monthly add-on, per its pricing page.
Team and manager
Telecalling SoftwareAssign by hand or round-robin per source, transfer with the trail kept, per-person permissions, and a dashboard that shows calls, connects, talk time, outcomes and follow-ups due per caller for any range.
TeleCRMTeleCRM offers a team view and reporting per its site. The level of per-caller detail and the permission model were not stated in a form we could quote.
Platforms
Telecalling SoftwareThe caller app is Android only (Android 8 or newer), because it has to act as the phone app. Managers use the web dashboard from any browser, including on an iPhone.
TeleCRMTeleCRM has an Android app and an iPhone app listed on the App Store, plus a web platform. If some of your callers use iPhones, this is the row that decides.
Price and trial
Telecalling Software₹159 per user per month yearly or ₹249 on three months, GST extra, every feature, unlimited leads, 3-day trial with no card.
TeleCRM₹799 per user per month on annual billing and ₹1,099 on quarterly, GST extra, with add-ons for chat sync and WhatsApp API setup. A trial was not stated on the pricing page we read; the primary button was "Request a demo".
| Users | Telecalling Software per month | TeleCRM per month | Difference per year |
|---|---|---|---|
| 1 | ₹159 | ₹799 | ₹7,680 less with Telecalling Software |
| 5 | ₹795 | ₹3,995 | ₹38,400 less with Telecalling Software |
| 10 | ₹1,590 | ₹7,990 | ₹76,800 less with Telecalling Software |
| 25 | ₹3,975 | ₹19,975 | ₹1,92,000 less with Telecalling Software |
Annual and quarterly per-user rates from the TeleCRM pricing page; add-ons extra. Add-ons, where a vendor has them, are not included in this table.
Where Telecalling Software is ahead
- ₹640 less per user per month on yearly billing, on published figures
- No add-ons: WhatsApp API connection and chat are in the one plan
- A stated free trial: 3 days, every feature, no card
- Acts as the phone app, so the lead record shows on incoming calls too
- 40 app languages, stated
Where TeleCRM is ahead
- An iPhone app for callers
- A longer track record in the category and more third-party reviews
- Multi-channel positioning if your team also sells over Facebook and IndiaMART chats
Pick Telecalling Software if
- Every caller has an Android phone
- You want one price with WhatsApp included and no add-ons
- You want to test on your own list before talking to anyone
- Callers work in Hindi or a regional language
Pick TeleCRM if
- Some callers use iPhones
- You want a vendor with more third-party reviews behind it
- Your team sells through several chat channels and wants them in one inbox
- You prefer a demo-led purchase
- ExportDownload your leads from TeleCRM as a CSV with the mobile number, name, status and notes columns.
- ImportUpload it in Telecalling Software, map the columns once, and assign the leads to callers. Existing statuses become stages.
- Run both for a weekKeep TeleCRM until the Telecalling Software trial has run on a real list with one caller. Decide on the dashboard, not the brochure.
Telecalling Software or TeleCRM?
Is Telecalling Software cheaper than TeleCRM?
- On the figures published on 10 September 2026: yes. TeleCRM listed ₹799 per user per month on annual billing plus paid add-ons; Telecalling Software is ₹159 per user per month yearly with everything included. Prices change; check both pages before deciding.
What does TeleCRM have that Telecalling Software does not?
- An iPhone app, per the App Store listing, and a longer record in the category. Telecalling Software runs the caller side on Android only, because it acts as the phone app to show the lead on incoming calls and to dial a list, which iOS does not allow.
What does Telecalling Software include that TeleCRM charges extra for?
- Connecting a WhatsApp Business API, which TeleCRM's pricing page listed as a ₹1,999 setup add-on, and chat syncing, listed at ₹200 per user per month. In Telecalling Software both are part of the one plan. The per-conversation fee for API messages is paid to Meta or your provider with either product.
Do both dial from the caller's own SIM?
- Both describe SIM-based calling from the caller's phone, which means the customer sees an ordinary mobile number and neither product bills per minute. Telecalling Software additionally acts as the phone app, which is how it shows the lead record on incoming calls.
Does TeleCRM have an auto dialer?
- The pages we checked did not state it in a form we could quote, so the table says not stated rather than no. Ask them directly; it is a fair question to put to any vendor before buying for a calling team.
Can I try Telecalling Software before leaving TeleCRM?
- Yes. Export your leads to a CSV, import them into Telecalling Software, and run the 3-day trial on the same list with one caller. Nothing is charged during the trial and the CSV route works in both directions.
What would a team of five pay on each?
- On yearly billing and published figures: ₹795 a month for Telecalling Software against ₹3,995 a month for TeleCRM before add-ons, GST extra on both. The seat table on this page shows one, five, ten and twenty-five users.
Where do these TeleCRM figures come from?
- From TeleCRM's own website and pricing page, read on 10 September 2026. Anything that page did not state is marked as not stated rather than guessed. If a figure has changed, the date tells you how current it was.
Which one is better for a team of five callers?
- Both will run a five-caller team. The practical differences are the price gap per user, the add-ons, and the iPhone question. If every caller has an Android phone and you want one plan with WhatsApp included, Telecalling Software is the simpler buy. If some callers are on iPhone, TeleCRM has an app for them.
Other comparisons
All comparisonsDecide on your own list,
not on a brochure.
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Keep reading
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- How many times should you follow up a lead?how many times to follow up a lead by call and WhatsApp, the spacing that works in India, what each touch carries, when to stop.Open
Updated on · Facts checked September 2026